Shippping Policy

Please allow 1-2 weeks for delivery to United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries.

Please allow 2-6 weeks for delivery to the rest of the world.

Handling time is 1-3 business days.

 

Order Cancellation

All order can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. All unshipped orders cancelled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.

 

Delivery

Please note that deliveries are considered received once they arrive at the address and are marked as "delivered" by the shipping courier. GratiTea assumes no responsibility if your order gets stolen or cannot be found after delivery.